I calmly said that this issue was over. She kept pressing on and I tried my very best to keep my cool. At one point, she asked me if I heard something called empathy.
I then lost it folks... I told her that I wanted to end the conversation right then and there and did not want to just hang up on her. I told her I no longer wanted to continue the conversation and that I lacked empathy and if she is so persistent, I would be more than happy to wire her the said amount of money out of my very own pocket so that she can shut up. Or else, she can take the issue up to our boss.
She said she would not think of going to the boss. Yeah! Right! As if she hasn't already done that. What a liar! Just yesterday, she had complained about me and the boss put his foot down and told her that what she wanted was not just to others and rules were rules. Yet, she is asking again even after the boss said "no!".
What an idiot! What a liar!
My boss told me that I am most welcome to tell her that if another time she makes such a big deal of something very clear cut and well written down and has that tone with me, she might suffer other consequences she may not be thinking of now.
I am saving that conversation for a face-to-face meeting.