What a nightmare I had with the telecom operators while trying to switch services. It is a loong story but, they messed up big time and I had to cancel my order which I am sure will end up giving me some more headache.
I cannot imagine how stupid they can be to mess up like that. Imagine ordering a service for your NYC home and end up getting it in your summer home in Florida. That's exactly what they did. Ugh!
I think steam was coming out my ears for the last two days.
Hope you are having a better time than I do.
Here is something cheerful to enjoy:
How in the world did they manage to do that?! Hope you get it resolved without too much headache
ReplyDeleteI have been asking myself the same question. It takes more than a dozen stupid people I guess at both companies. Their processes are also very stupid and Customer Satisfaction obviously means nothing.
DeleteCustomer Satisfaction is sadly a dying standard.
ReplyDeleteLoved the video, thanks for sharing it!
So true! CRM is the big hype it seems but only in theory I presume.
DeleteCable companies are the worst where ever they are. I pay an astronomical number for very poor service even in the USA. I just let it go because they make you wait so long when you call that you give up. Stay well and healthy.
ReplyDeleteYou're right. I just cannot believe this though. They certainly have the money and the resources to serve rather well.
DeleteGosh I'm sorry about all the hassle you're going through. I defies belief doesn't it. Love the music by the way, I've always loved Celtic music!
ReplyDeleteI love Celtic music. I also love old fashioned pub/sailor/pirate songs. Weird, huh?
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